Flexi Orb: How to Gain Certification

Flexi Orb Certification

Flexi Orb

The term Flexi Orb is becoming increasingly familiar to professionals in the UK’s renewable energy and low-carbon installation sector. With a rising need for alternative pathways to renewable accredited certification outside of MCS, Flexi Orb stands out as a fresh, pragmatic solution. Whether you’re an installer, company, or a stakeholder in clean energy, this guide will walk you through the what, why, and how of Flexi Orb—including a clear 5-step guide to compliance—giving you the confidence to get certified and stay ahead of the curve.

Let’s dive into what makes Flexi Orb a forward-thinking choice in the ever-evolving green energy industry.

Introduction to Flexi Orb

Flexi Orb stands for the Flexible Energy Oversight Registration Body. It is an accredited certification scheme designed to safeguard consumers and provide quality assurance in the renewable and low-carbon technology sector. Unlike some rigid schemes, Flexi Orb provides a flexible yet robust pathway for installers and businesses to demonstrate competency and compliance without unnecessary bureaucracy.

Whether you’re installing solar panels, EV charge points, battery storage systems, Flexi Orb can validate your professionalism and give customers confidence.

Man fitting solar panels on the roof as a retrofit project using his Flexi orb certification

Why Flexi Orb Exists

Flexi Orb certification was developed in direct response to critical gaps in the UK’s energy sector certification landscape, amongst which the single point of failure from having only one certification scheme (MCS) for installers. The Microgeneration Certification Scheme (MCS) has often been perceived as presenting barriers to qualified installers seeking simpler, more practical pathways, while also limiting consumer protection to a single scheme.

  • Accessible Certification: Flexi Orb provides qualified installers with a straightforward, practical alternative to cumbersome traditional schemes.
  • Enhanced Consumer Protection: Offers a robust framework of consumer protection that seeks to go beyond the limitations of singular certification systems like MCS.
  • Installer-Centric Approach: Designed specifically to address frustrations felt by installers previously restricted by MCS’s complexity.
  • Streamlined Processes: Ensures high-quality assurance standards without unnecessary administrative hurdles.

By directly addressing these significant challenges, Flexi Orb offers both installers and consumers a more balanced, accessible, and reliable certification process, positively transforming the UK’s approach to renewable energy installations.

Who Are Flexi Orb

The Flexible Energy Oversight Registration Body (Flexi-Orb) is an accredited ISO/IEC 17065:2012 installation standards scheme for renewable technologies. It is the first scheme of its kind to be recognised by UKAS as being designed to the requirements of ISO/IEC 17067:2013 and aims to drive up installation standards within the green industry for the benefit of domestic consumers.

  • Installer Accountability: Actively holds installers to account, prioritising safe and compliant installations.
  • Consumer Protection: Reinforces a consumer-centric approach, ensuring installations meet strict quality standards.

With this robust governance structure, Flexi Orb certification offers installers and consumers alike confidence in the reliability, safety, and quality of renewable energy installations.

Flexi Orb vs MCS

A common question among installers is: “How is Flexi Orb different from MCS?” While both schemes aim to uphold quality, they take very different approaches. Here’s a clear comparison to help you decide which is best for your business.

FeatureMCS (Microgeneration Certification Scheme)Flexi Orb
Government RecognitionYesYes
Flexibility for InstallersRigid structureSupportive of installers
CostCan be highComparable but with long term savings
Oversight BodyUKASUKAS
CoverageRenewable technologies – Solar Thermal, Solar PV, Heat Pumps Biomass and BatteriesRenewable technologies – Solar PV, Batteries and EVCP
  • MCS is currently the only one of the two schemes currently recognised by Ofgem and DESNZ for access to some government backed grants. However, Flexi-Orb are in the process of obtaining this and is currently recognised for SEG by DESNZ.

For in depth insight, take a look at our Flexi Orb vs MCS comprehensive guide

Is Flexi Orb Recognised?

Flexi-Orb is recognised by government for the SEG initiative, but not the BUS scheme as yet. However, the scheme is widely respected across the renewable energy industry as a mark of installer integrity and consumer protection.

  • Trusted by professionals – Increasingly accepted by energy suppliers and project managers.
  • Ideal for domestic installations – Especially where MCS certification isn’t a legal requirement.
  • Backed by a consumer code – Adds credibility and assurance for customers.

Flexi Orb is gaining ground as a practical and trusted certification route—particularly for installers focused on quality private-sector work.

Benefits of Flexi Orb Certification

Flexi Orb certification offers significant advantages for renewable energy installers and businesses entering or expanding in the low-carbon technology sector. Obtaining certification clearly demonstrates your commitment to quality, consumer protection, and regulatory compliance, helping you stand out in a competitive market.

  • Consumer Confidence: Flexi Orb assures customers your business is thoroughly vetted and compliant.
  • Marketing Edge: Quickly build credibility by showcasing the trusted Flexi Orb logo.
  • Compliance & Quality: Comply with Building Regulations and the IET Codes of Practice for each technology whilst providing your client with top quality installations.
  • Accessibility: Enjoy a simplified certification process with far less bureaucracy than traditional schemes.
  • Multi-tech Coverage: Flexibly cover multiple technologies, including solar, electric vehicles, battery storage, and heat pumps, all under a single, unified certification.

In short, Flexi Orb certification helps your business rapidly establish credibility, streamline compliance, and access broader market opportunities, all the while reducing administrative complexity.

Tip: If you’re new to low-carbon technology or looking to expand your offering, Flexi Orb provides a clear, streamlined pathway to industry-standard certification.

How to Get Flexi Orb Certified

Getting started with Flexi Orb is straightforward—but understanding the finer details of each step can help you prepare more effectively and avoid delays.

Flexi orb process infographic

1. Consumer Code Of Conduct

To demonstrate your commitment to consumer care and protection, it is a mandatory requirement of the Flexi-Orb Scheme that you are also a member of one of the industry Trading Standards Institute approved Consumer Codes.

There are currently two codes – the Renewable Energy Consumer Code (RECC) and the Home Insulation and Energy Systems Contractors Scheme (HIES). Their prices and support strategies are different, and you should consider the benefits of each before deciding which suits your own business needs most closely.

If the Applicant is not already a member of one of these Codes, it is possible to make applications to one of them and to the Flexi-Orb Scheme in parallel, although you will only be given an ‘approval in principle’ until you are certified.

2. The Application Process

All Flexi-Orb Applicants are assessed to the requirements of the Flexi-Orb Installation Scheme (INS-001), including the technical annexes for the technologies that they wish to be certified for.

Applicants will be assessed by a Certification Body to ensure that they install the renewable technology in line with the Scheme. The Certification Bodies are the operators of the Scheme – Flexi-Orb are the Scheme Owners.

The Certification Bodies will assess an applicant’s company practices and perform an on-site inspection and assessment of one or more installations. Applicants can choose the Certification Body from those that operate the Flexi-Orb Scheme – Simply Certification, Blue Flame Certification – and they will guide them through the process.

The pricing for the application, assessment and certification are listed on the Certification Bodies’ respective websites and the process to achieve certification is also mapped out. However, the time taken to progress through the certification journey may differ from one Certification Body to the other, depending on the volume of work that they each are currently handling and on the availability of resource. You should contact each to discuss this before making a decision on which Body to apply to.

3. Demonstration Of Competency

The Applicant will be asked to demonstrate how they engage the services of skilled, competent, and experienced individuals to fulfil each activity required to meet and maintain the requirements of the Scheme.

This includes confirmation of the competence of those individuals involved in the supply, design, installation, set to work and commissioning of renewable energy systems for which the Applicant is seeking certification. These competency requirements are detailed within the Scheme.

4. Quality Management System

Apart from the technical assessment, the Certification Body will also assess the Applicant’s operation of a Quality Management System (QMS). The assessing Certification Body will ensure that the Applicant meets the requirements of the QMS system, which is detailed in the Scheme, by assessing the documented processes and procedures.

Applicants may already have a QMS system, but we have been working with specialist providers to produce a ‘scheme-ready’ solution. We will integrate this into the Flexi-Orb portal to create an intuitive QMS system which will be available to Certified Installers.

5. Approval and ongoing compliance

Once approved, you’ll receive your Flexi Orb Installer Certificate . You’ll also be subject to:

  • Ongoing compliance checks
  • Annual renewals to confirm the quality and standards of your installations are being met and that your insurance and qualifications are still valid

Maintaining your certification is straightforward if you stay organised and up to date.

💡 Support:
Need help with your application?  Learn how we can help.

Electric charging point that can be fitted by an installer with a flexi orb certification

Flexi Orb Eligibility Criteria

Flexi Orb certification is designed to be inclusive yet rigorous, welcoming professionals from various renewable and low-carbon technology backgrounds. To qualify, you need to demonstrate required compliance and safety standards that reflect professional competency and preparedness.

  • Relevant Technical Qualifications: Demonstrate appropriate industry-recognised technical training.
  • Public Liability Insurance: Required coverage, ensuring adequate financial protection.
  • Health & Safety Policy: Maintain a documented commitment to safe working practices.
  • Installation Evidence: Provide installation(s) for assessment that include all the scopes that you wish to be certified for.
  • Quality Management System: Demonstrate that you have a quality system that effectively controls the operational activity of your installation business.

Meeting these eligibility criteria shows you’re operating safely, legally, and professionally, positioning you strongly for Flexi Orb certification success.

Typical Timeframe for Certification

Certification with Flexi Orb is efficient, typically completed within 2 month, depending on your application’s responsiveness and the audit process.

Efficient submission and successful assessment significantly shorten certification time, getting your business certified as a Flexi-Orb installer sooner.

Common Pitfalls to Avoid

Avoid these frequent pitfalls that can delay your Flexi Orb certification:

Ensure your installation(s) is/are fully compliant to the IET Codes of Practice and all Building Regulations, e.g., Approved Document A, B, P etc.

  • Uploading unclear or incomplete documents
  • Ensure your QMS is fully complaint to the Flexi-Orb Scheme requirements.

Tip: Use a detailed checklist before submission to streamline the approval process.

Flexi Orb for Installers

Flexi Orb certification offers a streamlined solution specifically tailored for installers working across various renewable and low-carbon technologies.

Instead of juggling multiple certifications, Flexi Orb provides a single, unified standard applicable across numerous specialisations.

  • Solar PV Installers: Simplify your certification process for photovoltaic installations.
  • Battery Storage Specialists: Cover your energy storage installations under a trusted scheme.
  • EV Charge Point Installers: Gain accreditation for installing electric vehicle charging infrastructure.
  • Low-Carbon Tech Contractors: Easily manage multiple low-carbon technology services through a single certification.

Flexi Orb makes it easier than ever for installers and contractors to expand into new markets, diversify their offerings, and maintain consistent standards without unnecessary complexity.

Tip: For businesses aiming for growth, Flexi Orb certification significantly reduces the hassle of obtaining separate certifications for each technology you install.

Flexi Orb for Businesses

Flexi Orb accreditation isn’t just for individual installers—it also provides significant advantages for larger businesses operating multiple installation teams.

By becoming Flexi Orb-certified, your business can simplify operations, enhance competitive positioning, and accelerate staff on boarding.

  • Simplified Oversight: Easily manage compliance and quality assurance across multiple installation teams under one clear certification.
  • Market Competitiveness: Strengthen your market position by clearly demonstrating your commitment to quality and consumer protection in the green energy sector.
  • Efficient Staff On boarding: Quickly on board and certify new team members under your established Flexi Orb certification, saving valuable time and resources.

Flexi Orb certification helps larger businesses efficiently manage growth and maintain consistently high standards across multiple teams and installations.

Flexi Orb Certification Mark

The Flexi Orb Certification Mark is more than a logo—it’s a visible symbol of trust, professionalism, and industry compliance. Once certified, you’re encouraged to display it proudly across your customer touchpoints.

  • Websites – Showcase your certification online to build instant credibility.
  • Company vehicles – Use decals or magnets to increase visibility on the move.
  • Workwear – Add badges to uniforms for a professional, trustworthy appearance.
  • Installation paperwork – Include it in handovers, invoices, or warranty packs.

This endorsement helps reassure homeowners and procurement teams that you meet recognised standards and are committed to quality.

Flexi Orb may offer flexibility in how you work—but it still requires clear compliance with essential industry regulations.

Compliance & Regulations

Flexi Orb may be flexible by design, but it still requires all certified installers to meet essential regulatory standards. Staying compliant not only protects your certification—it also strengthens your professional reputation.

  • Comply with British Standards – Ensure your work meets nationally recognised benchmarks.
  • Respect consumer protection laws – Prioritise fair treatment and transparency for your customers.
  • Engage in ongoing compliance checks – Expect ongoing surveillance reviews to confirm continued eligibility.
  • Maintain current insurance and qualifications – Keep documentation up to date and easily accessible.

Meeting these requirements helps build long-term trust with clients and protects the credibility of your certification.

Installer Tip: Organising Your Evidence Folder

Staying organised is key to a smooth audit process and fast renewals. By setting up a clear folder structure in a cloud storage platform like Google Drive or Dropbox, you’ll make compliance easier for both you and the auditor.

  • /Insurance – Upload your current public liability policy
  • /Photos – Add clear images of recent installations
  • /Certifications – Keep all technical qualifications together
  • /Policies – Include your Health & Safety policy and business continuity plan

Well-organised digital folders speed up audits, reduce stress, and ensure you stay fully compliant with minimal effort.

Can Flexi Orb Replace MCS?

Flexi Orb can be a faster, more cost-effective alternative to MCS—in the right circumstances. While it’s not a replacement for government-funded schemes, it’s an excellent option for installers focused on private work.

  • Applying for the Boiler Upgrade Scheme – this Government grants still require MCS. However, Flexi-Orb can support SEG as is recognised by the government for this tariff and eligibility for BUS is currently under review.
  • Carrying out non-grant-funded domestic installations – Ideal for private sector projects.
  • Working in solar, EV charging, or battery storage – Especially when no subsidies are involved.

In these scenarios, Flexi Orb provides a streamlined, affordable certification route—perfect for installers looking to stay compliant without the heavier structure of MCS.

Customer Assurance Through Flexi Orb

Flexi Orb certification isn’t just about installer standards—it also delivers strong protections for your customers, helping you build lasting trust and credibility.

  • Consumer Code of Practice – Sets clear expectations for professional conduct.
  • Dispute resolution support – Helps resolve issues fairly and efficiently.
  • Comprehensive aftercare guidance – Ensures customers feel supported post-installation.

These built-in assurances boost client confidence, leading to stronger relationships, more referrals, and long-term business growth.

Solar & EV Charger Certification

With the rapid growth of the solar and electric vehicle (EV) markets, speed and trust are essential. Flexi Orb enables installers to get certified quickly, helping you establish credibility and attract new customers with confidence.

  • Certification for solar PV and EV charger installations
  • Boosts consumer trust with a recognised quality mark
  • Ideal for private, non-subsidised projects
  • Supports lead generation through verified credentials

Flexi Orb is the smart choice for installers who want to move fast, stay compliant, and build a strong reputation in the booming green tech sector.

Tips for First-Time Applicants

Applying for Flexi Orb certification for the first time? These simple, practical tips can help streamline the process and avoid common mistakes, making your application smoother and faster.

  • Plain English is fine – Your Health & Safety Policy doesn’t need jargon.
  • Have a second pair of eyes – Ask someone to review your documents before uploading.

A straightforward, well-prepared application is often the quickest path to certification success.

Using Flexi Orb in Marketing

Flexi Orb certification isn’t just about compliance—it’s a valuable marketing asset. Showcasing your certification helps build credibility, improve visibility, and win more business in your local area.

  • Build trust on your website – Display the Flexi Orb logo where customers can see it.
  • Add certification badges to email footers – Reinforce professionalism in every message.
  • Boost local visibility – Stand out from competitors with a recognised quality mark.

Used effectively, Flexi Orb can enhance your brand and give customers the confidence to choose you.

Flexi Orb Audit Preparation

A smooth audit experience starts with good preparation. Whether remote or on-site, being ready helps speed things up and demonstrates your professionalism.

  • Double-check your paperwork – Ensure all documents are clear, complete, and up to date.
  • Be ready for video calls or site visits – Make time and space available for the assessment.
  • Be honest and transparent – Assessors are there to support you, not trip you up.

Being prepared shows you take compliance seriously and helps move your certification forward with confidence.

Post-Certification Requirements

Achieving Flexi Orb certification is just the start. To maintain your certified status and continue building trust with customers, you’ll need to stay on top of a few key responsibilities.

  • Submit annual updates – Keep your certification current with ongoing surveillance reviews.
  • Maintain valid public liability insurance – Essential for continued compliance.
  • Stay informed on best practices – Keep your processes aligned with industry standards.

Meeting these simple requirements ensures your Flexi Orb status remains active and credible over time.

How Long is Flexi Orb Certification Valid For?

Flexi Orb certification is typically valid for three years, with an easy renewal process to keep your status active following that period. As long as your documentation is kept up to date, staying certified is simple.

  • Valid for 3 years – Standard certification period.
  • Straightforward renewal – On site surveillance reviews required annually.
  • Stay organised – Keeping your documents current makes renewal seamless.

With minimal effort, you can maintain your certified status year after year.

Why Choose Flexi Orb?

By now, it’s clear why Flexi Orb is becoming a trusted option for installers, businesses, and professionals across the renewable energy sector. Its balance of flexibility, simplicity, and commitment to quality sets it apart as a credible alternative to MCS.

  • Straightforward certification – Ideal for those wanting a no-fuss process.
  • High standards without the red tape – Maintains quality without over-complication.
  • Trusted by professionals – Growing recognition across the industry.
  • Customer confidence – Backed by a visible mark of quality and compliance.

If you’re serious about delivering quality installations and earning customer trust, Flexi Orb is a smart, worthwhile investment.

Frequently Asked Questions

What does Flexi Orb stand for?
Flexible Energy Oversight Registration Body.

Is Flexi Orb the same as MCS?
No. It’s an alternative certification scheme with a different structure and purpose. although Flexi-Orb is a government recognised equivalent to MCS for the SEG tariff.

How long does certification take?
Typically 2 month if documents are complete.

Do I need a DBS check?
This is a voluntary business choice but not a Flexi-Orb scheme requirement.

Can I display the Flexi Orb logo?
Yes, once certified you can use it in marketing and business materials.

Is Flexi Orb valid for government funding?
Not currently for the BUS or ECO4 schemes, but it is valid for many non-funded or private installs and SEG.

Conclusion

In a fast-changing world where renewable energy and sustainability are more than just buzzwords, having the right certification is essential—not just to prove compliance, but to stand out as a trusted, skilled professional. Whether you’re just starting your journey or looking to transition from more rigid schemes, Flexi Orb offers a fresh, streamlined path to professional recognition.

This isn’t just about paperwork or ticking boxes—Flexi Orb is about future-proofing your business. It empowers you to operate confidently, knowing you’re aligned with best practices and consumer protection expectations. In industries like solar, EV, battery storage, that peace of mind can set you apart from your competitors. What makes Flexi Orb especially appealing is its accessibility, affordability, and real-world alignment. It’s built by industry experts who understand the day-to-day challenges installers face. It doesn’t ask you to jump through unnecessary hoops. Instead, it supports your growth, helps you win customer trust, and provides a quality assurance mark you can proudly stand behind.

So whether you’re a one-person operation, a growing team, or a business scaling across regions — Flexi Orb is a credible ally in your renewable energy success story, and Brighter Compliance is here to help you every step of the way. Find out how we can support you →

💡 Final Tip: Don’t wait until a client asks about certification. Be proactive. Getting Flexi Orb certified today can open new doors tomorrow—contracts, partnerships, and visibility in a competitive market.